Terms and Conditions
Welcome to Brown Sugar online ordering platform. These Terms and Conditions govern your use of our website and the services offered through it. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding.
1. Acceptance of Terms
By accessing or using our website, you agree to abide by these Terms and Conditions. If you do not agree with any part of these terms, you may not access the website or use our services.
2. Online Ordering
Our website allows you to place orders for our Veg and Non-Veg dishes for pickup or delivery. By placing an order through our website, you agree to pay the specified amount for the selected items and any applicable taxes or fees.
3. Menu Items
We strive to provide accurate descriptions and images of our menu items on the website. However, actual items may vary slightly from the images due to factors such as preparation methods and ingredient availability.
4. Payment
Payment for orders placed through our website is processed securely via the provided payment methods. By providing your payment information, you authorize us to charge the total amount for your order, including any applicable taxes and fees.
5. Order Confirmation
Upon successful placement of an order, you will receive a confirmation email or notification containing details of your order. This confirmation serves as acknowledgment of your order but does not guarantee its fulfillment. We reserve the right to cancel or modify orders as necessary.
6. Delivery
Delivery services are subject to availability and may be limited to certain areas. We aim to deliver orders within the specified time frame, but delivery times may vary depending on factors such as traffic and weather conditions.
7. Cancellations and Refunds
You may cancel your order before it is processed by contacting us directly. Refunds for canceled orders will be issued in accordance with our refund policy, which may vary depending on the circumstances of the cancellation.
8. Modification of Terms
We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Changes to the terms will be effective immediately upon posting on the website. Your continued use of our website constitutes acceptance of the modified terms.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Lucknow jurisdiction. Any disputes arising out of or relating to these terms shall be resolved exclusively in the courts of Lucknow jurisdiction.
10. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at cafebrownsugarofficial@gmail.com & Call US on +91 9958065414.